Certifying bodies and accreditation

In the Netherlands, laboratories and inspecting, certification and verification bodies can have their working methods approved by the Dutch Accreditation Council (Raad voor Accreditatie, RvA). If approved, they are allowed to use the accreditation logo, which indicates they meet requirements such as impartiality and expertise. You will find a list of European inspection agencies on the Nando Information System's website.

Certificate

A certificate is a written document. Sometimes, a client or the Dutch government makes certification mandatory, for example for people working with asbestos. A certificate is issued on the basis of certification schemes. These schemes contain the requirements set on the product, service, system or person. In order to continue to hold the certificate, you are obliged to attend refresher courses and sit re-examinations frequently.

Working conditions certificates

A working conditions certificate (arbo-certificaat) is mandatory for a number of products, activities and systems, such as:

Strict rules apply to the working conditions certificates. They are also subject to regular audits. If you fail to comply with the rules, heavy sanctions apply.

Quality mark

You must be granted permission from the quality mark owner to be able to use it. If granted, you may use its logo. However, if your product or service fails to meet the promised standards, consumers may call you to account. In that case, you must offer them a solution within a reasonable period, free of charge.

Quality mark owner

As a quality mark owner, you may register your quality mark (Dutch) in order to be tested by RVA. Until 2017 the Dutch Consumer Information Service (ConsuWijzer) publishes all accredited quality marks in the Netherlands on their website.