Purchase agreements

It's common practice to sign a purchase agreement when selling a product or providing a service. Bear in mind that general rules exist concerning purchase agreement conclusion, compliance and cancellation.

Long-distance sales and purchases (online stores)

If you're planning to sell products or services long-distance in the Netherlands, numerous rules and regulations again apply. One of the most important issues in this respect is the business' obligation to provide information and the customer's right to return his/her purchase.

Unfair trading practices

You're not allowed to use any unfair trading practices in the Netherlands. Doing so will result in a fine from the Netherlands Authority for Consumers and Markets (ACM) [Dutch: Autoriteit Consument en Markt (ACM)].

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