You will also have to indicate clearly, with prominently placed signs for example, that CCTV cameras are in use. In extreme cases, you may use a hidden camera, but this is strictly regulated. Please contact the Dutch Data Protection Authority if you want more information on the use of CCTV cameras in the workplace.
The maximum retention period for camera images is 4 weeks. If there were no incidents during this period, you must delete the images. However, if a security camera has recorded a particular incident, you may retain the recording long enough for the incident to be investigated.
Reporting CCTV monitoring
You are obliged to inform the Dutch Data Protection Authority (College Bescherming Persoonsgegevens, CBP) about your having installed CCTV cameras for protecting persons, buildings, sites, objects or production processes. However, if the cameras are clearly visible, in most cases you are exempt from this obligation.
CCTV monitoring in and around shops
As a shopkeeper, you may install CCTV cameras in and around your shop. However, you must indicate clearly to customers and employees that CCTV cameras are in use. You may not install cameras at locations where they violate the customer’s privacy, for example, in fitting cubicles.
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