The most common types of deceptions and frauds are:
- Advertising fraud: sending fake invoices or deception by phone or through a representative.
- Identity fraud: illegal use of personal data (through phishing), for example, for ordering through the Internet.
- Slamming: transferring one telephone service provider to another unrequested.
- Advance fee fraud (419-fraud): in return for an advance fee, you are wrongfully promised a high compensation.
- Extortion: demanding money under the threat of, for example, violence or making incriminating or damaging information public.
Victims of fraud, deception or slamming
You can report all forms of fraud and deception to the police. For some of these practices reporting centres and information lines have been set up:
If you have been a victim of slamming, you can submit a complaint to your new and old telephony provider. Your old telephony provider can tell you who your new provider is. If your new telephony provider does not want to cooperate in finding a good solution, you can report your situation to the Fraud Help Desk.
In addition, you have several other possibilities:
- Contact your legal expenses insurance company or a legal adviser.
- Contact your branch organisation in order to warn other entrepreneurs in your branch.